What does a Property Manager actually do?

This is one of my favorite questions because it gives me the chance to brag about my incredible career and team! Property management is so much more than just collecting rent—it’s about ensuring your investment is protected, your tenants are happy, and everything runs smoothly. Let’s break it down into simple, actionable points so you can see the full scope of what a property manager does.

🕵️‍♀️ Tenant Screening

Tenant screening is the foundation of successful property management. We thoroughly vet potential tenants by:

Checking references, employment, and credit history.
Reviewing social media profiles to get a sense of their lifestyle.
Meeting their pets (because furry friends are part of the equation too).

Our goal is to find reliable tenants who will pay rent on time and care for your property like it’s their own.

💵 Rent Collection

Rent collection is more than just receiving payments. Every 1st of the month, we ensure:

Rent is collected promptly.
Payments are tracked and recorded for accurate accounting.
Late fees are enforced when necessary.

This ensures your cash flow remains steady and predictable.

📸 Scheduling Professional Photography & Virtual Tours

First impressions matter, and high-quality visuals are essential for attracting tenants. We:

Schedule professional photography.
Create 3D virtual tours to showcase your property.
Ensure your property stands out in a competitive rental market with listings on Social Media including Reels

🏡 Advertising Rental Listings

Creating an eye-catching rental ad requires more than just listing the basics. We:

Highlight the specific details and unique features of your property.
Research the area to emphasize amenities and attractions nearby.
Post your listing on multiple platforms and use signage where necessary.

🏘 Property Showings

A property manager’s day often involves showing rental units to prospective tenants. Did you know?

The average property manager oversees 65–100 rental units.
We are considered an essential service, everyone needs a home.

📑 Lease Drafting and Documentation

We handle all the paperwork, including:

Drafting leases tailored to the Alberta Residential Tenancy laws and regulations.
Collecting security deposits, pet fees, and first month’s rent.
Ensuring tenants have tenant insurance and utilities set up before move-in day.

🔑 Move-In Inspections

Before tenants move in, we:

Conduct a detailed inspection of the property.
Take photos to document the property’s condition.
Ensure everything is ready for a smooth move-in process.
Provide Tenant Welcome Packages on all the items a Tenant may need to know about their tenancy and our team.
Go over After Hours Emergencies and what to do.

🛠 Coordinating Repairs & Maintenance

Maintenance is a big part of property management. We:

Work with trusted vendors for plumbing, HVAC, electrical, appliance repairs, lawn care, snow removal, and more.
Respond to tenant maintenance requests promptly.
Schedule preventive maintenance to avoid costly repairs down the line.

📲 Managing Online Tenant & Owner Portals

Our online portals make life easier for everyone. Our property managers setup both Tenants and Owners on their portals while providing tech support or login help if needed.

Tenants can:

Make rent payments.
Submit and review maintenance tickets.
Review lease details and transaction history.

Owners can:

View bills, maintenance requests, and monthly statements.
Access completed inspections with photos.

🍧 Hosting Special Community Events

For large multifamily properties, we organize community events to:

Build a sense of community among tenants, like a stampede BBQ or holiday themed activity
Improve tenant satisfaction and retention.

📅 Periodic Inspections

Regular inspections help us ensure your property is being well-maintained. We:

Conduct seasonal inspections on the exterior of the properties
Conduct periodic inspections of the interior of the properties with the tenants.
Provide you with detailed reports, including photos.

📞 Day-to-Day Communication with Tenants

From answering questions to resolving concerns, we handle all tenant communication. This ensures:

Tenants feel supported and valued.
You don’t have to deal with the day-to-day hassles.

📥 Condo Document Management

For condos, we manage additional tasks like:

Submitting pet approvals.
Update Tenant Details required by the Condo Boards (intercom, parking etc.)
Handling tenant undertaking forms

📈 Tenant Credit Reporting

We report tenant payments to credit bureaus, which:

Rewards on-time payments.
Holds tenants accountable for late payments.
Collect on outstanding Rent & Utilities

🔍 Move-Out Inspections

When tenants move out, we:

Conduct a detailed inspection with photos.
Document any damage or cleaning issues.
Schedule contractors to fix any issues
Meet contractors on-site for access

📝 Security Deposit Management

Finally, we prepare a security deposit statement and return the deposit (minus any applicable deductions for repairs or cleaning).

Provide estimated and final statements to the tenants
Process Security Deposit Interest if owed
Mail out cheques for the Tenant's refund

REPEAT!

Property management is a continuous cycle of ensuring your property is rented, maintained, and profitable.

Why Hire a Property Manager?

Managing a rental property involves juggling a lot of responsibilities. By hiring a professional property manager, you can:

Save time and reduce stress.
Ensure your property is compliant with local laws.
Maximize your rental income while minimizing risks.

At AspirePeak Properties, we take pride in offering comprehensive property management services that protect your investment and provide peace of mind.

Ready to Let Us Handle It All?

If you’re interested in having us take care of everything listed above for your property, contact AspirePeak Properties today. Let us show you why we’re the trusted choice for property management in Alberta.

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