Enhancing Communication: Introducing Text Updates with AspirePeak Properties
- AspirePeak Properties
- Mar 25
- 2 min read
At AspirePeak Properties Ltd., we’re always looking for ways to improve your experience as a valued client. That’s why we’re thrilled to announce a new feature to help you stay connected and informed – Text Communication!
What’s Included in Text Communication?
Property Notices: Stay informed about any updates regarding your rental property.
Lease Renewal Reminders: Never miss a lease renewal deadline with timely notifications.
Appointment Scheduling: Seamlessly coordinate property inspections or maintenance visits.
Other Tenancy-Related Updates: Receive alerts and information tailored to your tenancy.
Why We’re Excited About This Feature
We know this may seem like an odd thing to be excited about, or you might even wonder, "Weren’t you doing this already?" The answer is no, and here’s why.
At AspirePeak Properties, we value accurate record-keeping. Allowing tenants or owners to text an individual property manager on their personal number often leaves out critical information needed for future management. That’s why we’ve waited to implement a system that ensures every message is properly recorded and tracked.
Our property management software now enables tenants and owners to text our office line. The system is smart – it assigns messages to the property manager responsible for your property while keeping a detailed history in the tenant or owner’s individual file. This level of transparency and organization ensures seamless communication and better service for everyone.
For property managers, this feature is also a game-changer. If you’re a property manager using your personal cell for work, give yourself a break – you deserve time off too. Technology should work for you, not against you, and we’re excited to make this a reality for our team and clients alike.
Important Details to Know:
While text communication is a fantastic new convenience, it’s important to note:
Primary Communication Channels: Texts will not replace emails or calls as our main methods of communication.
Transparency & Accuracy: All text messages are recorded into your tenant history for full transparency.
Emergency Protocols: For emergencies such as fire, flood, or no heat, please call our after-hours emergency line at (587) 997-1257 ext. 1.
Maintenance Requests: Submit maintenance tickets through the Tenant Portal or the rmResident App with photos and detailed descriptions to ensure prompt service.
How to Reach Us via Text
You can now text us directly at (587) 997-1257 during our office hours:
Monday to Friday: 9:00 AM – 4:30 PM
Closed: Weekends & Holidays
If you ever wish to opt out of receiving text updates, simply reply “STOP” to any text or email your property manager.
Why Text Communication Matters
At AspirePeak Properties, we believe great communication is the foundation of a positive rental experience. By introducing text updates, we’re making it easier for you to stay informed and connected, ensuring your tenancy is as smooth and hassle-free as possible.
Have questions about this new feature? Don’t hesitate to reach out – we’re here to help!
Stay connected, stay informed, and enjoy the benefits of seamless communication with AspirePeak Properties.
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